The business has around 900 employees covering EMEA and Asia.
To progress their Cloud journey and streamline IT globally, our client required expertise and support to rollout the Microsoft 365 product set including Exchange Online, Teams, and OneDrive.
Industry audit requirements meant a migration from Microsoft Enterprise Vault Exchange Online was also necessary.
Overall it was really about knowledge transfer and ensuring the client’s technical teams completed the work that Quorum designed and oversaw. The client didn’t want a team to come in and complete the work for them, but to guide, train and support them throughout.
Benefits of Microsoft 365 enablement for our client included:
Maximisimg ROI for
Ability to connect and
Industry best practice and
The project was split into 3 phases, led by a full-time Project Manager, technical lead, and CTO from Quorum. This strategic approach underpinned by a strong team from both Quorum and the client helped make the project a success. Quorum project managed the client’s internal teams alongside their own and were key in delivering end user communications and ultimately delivering a smooth rollout which had minimal impact on the client and their teams.
PHASE 1 – Identity & Access Management: Included preparation of the on-premises and Cloud environment for the product migrations and implementation of enhanced security. Establishing the technical foundations required to prepare for the deployment and how end users will securely access their new cloud-based services.
PHASE 2 – Design, Test, & Implementation: Focused on discovery and implementations of the user facing products: Teams, migration to Exchange Online and migration from Enterprise Vault into Exchange Online Archive. Discovery and design was also completed for OneDrive for Business for rollout at a later date.
Training and Q&A sessions were also delivered to around 300 users dialling in from 8 locations worldwide over 2 days. This was followed by scoping and delivery of “super-user training”.
PHASE 3 – Mail Flow Reconfiguration & Environment Decommissioning: Delivered the tidy-up activity after the production migrations to decommission or reconfigure existing systems including Exchange, Skype for Business and mailflows. A handover with documentation was provided for the client in order to support the new cloud-based services and future rollouts.
Much of the work was delivered jointly, with Quorum designing and architecting the solution for a client driven implementation.”
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