Construction Company Efficiency Soars with Smart Applications
Our client who is in the Construction Industry was founded in 1968. Originally involved in plant contracting, the company has diversified into being one of the UK’s leading independent operators in the construction supply sector, with four sites across Scotland.
Prior to working with Quorum, our client had worked with a number of companies on their IT needs, but had not found one who could cope with their requirements. Quorum were suggested by word of mouth and were brought in to scope and put in a proposal.
“Quorum got the job and since then my life has been so much easier. It has taken two years to get to this place, but I can’t praise them enough. Everything Quorum has done, they have given as a suggestion with foresight.”
There was a lot of work initially to build confidence and move the client’s hardware and software up to a supportable standard. Following many visits to quarries and manufacturing plants in Fife and the Borders, replacing PCs, printers, laptops and networking equipment, improving broadband and installing spare lines to ensure no downtime, Quorum could move on to business-critical functions.
Crucial internal processes and documents such as credit control report were used every week and in some cases, daily, were in dire need of repair. Quorum developed a bespoke accounting application which functions to extend the clients use of the SAGE Accounting package. Deployed as a web application to the Microsoft Azure Cloud, this is seamlessly integrated with other on-premise IT solutions while maintaining a low additional IT costing.
Our client operates their own Plant & Transport Division which services the internal needs of the business. This in turn allows them to provide fast and efficient service to their customers. Vital technologies including weighbridge system and vehicle tracking system are central to the business operations.
Quorum fully manages, supports and monitors these applications and manages 3rd parties on behalf of the client. Quorum gradually brought the environment into a supportable state. The requests for support settled down and they could spend more time planning improvements rather than fighting fires.
In a demanding industry that depends on things working on time, we provide our client with peace of mind.
“I can’t praise them enough, we’ve got 24/7 support on some applications and we need that in this industry. They go and find the answer.”
These days our client is a key component in Quorum’s Managed Service portfolio. Having been through the pain of transition, both parties are now able to enjoy a fruitful and mutually beneficial relationship. Quorum ensures that the client runs as it should day-to-day.
The Director commented “Quorum provide the service we’d give to our own customers, on time and doing what it’s supposed to do. For us, it’s all about maintenance.”
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