Do you have servers that are low on disk space? Is your network dropping packets? Are you short on RAM? Are any of your devices struggling to cope with their daily workload?
With IQ Active Monitoring you will know EXACTLY when a critical error has occurred anywhere within your IT infrastructure.
With servers, routers, desktops and laptops all within your organisation, it becomes apparent that with so many devices, how do you know if one of them is experiencing any trouble?
These alerts are being generated within your IT infrastructure every day, but nobody is looking at them.
With IQ AM, we collate all of your event logs and alert you, via email, when a critical alert is generated. You decide which alerts to receive and which to suppress.
With this information readily available, you will be able to tell if your servers are reaching capacity, as well as knowing immediately what the cause of any particular problem is - whether that is a router dropping packets or a user’s account being locked out.
You have TOTAL control over which alerts are routed to you, with this being fine-tuned on an ongoing basis.
Every month, we will provide you with a summary report, which will highlight all the issues, warnings and alerts from the previous month, while also allowing you to analyse the long-term health of your infrastructure and plan ahead for any upgrades, patches or service improvement.
Included in the monthly package is a FREE on-demand advisory service, to help you analyse the information provided and display trends which will allow you to see where your performance bottlenecks are. Our team will advise you on any immediate improvements you can make, while also assisting to plan any future service improvement initiatives.
“It’s good to find a quite superior IT outfit that really knows what it’s doing”Bill Magee, Business & Technology Writer,
Scotland on Sunday